Technical Support Specialist

Information Technology
Kingston
Posted 2 weeks ago

Kingston Online Services, a leading internet service provider is currently seeking a part-time Technical Support Specialist who meets the following criteria:

  • 1 – 3 years’ experience in a similar role, preferred
  • Must be technically savvy, able to learn and incorporate new technology and software
  • Troubleshoot and assist customers with their Internet connection via email and phone
  • Respond to and update support tickets in a help desk
  • Configure and prepare hardware for customers, including DSL modems, VoIP adapters, and wireless radios.
  • Must work well in a fast-paced team environment, with excellent problem-solving skills
  • Must have flexibility to work additional hours and weekends
  • This is a permanent, year-round position that is great for a student!

 

Learn more about us at our website; www.kos.net

If you are interested in joining our team, please submit your resume to: resumes@hr-ondemand.ca

We thank all applicants for their interest; however, only those under consideration will be contacted. No phone calls, please.

We are committed to maintaining inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted in relation to this or any other job opportunity or testing, please advise a representative in a timely manner of the accommodation measures which are required in order to enable you to be assessed in a fair and equitable manner. All information received relating to accommodation measures will remain confidential. Please note that we will not automatically consult accommodation requests from prior selection processes.

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